Masterclass - Chris Voss - The Art Of Negotiati... < Free Access >

The MasterClass consists of totaling roughly 3 hours of content. The curriculum transitions smoothly from foundational theory to real-world applications.

Instead of asking, "Do you have a few minutes to talk?", ask, "Is now a bad time to talk?"

In negotiation, "You're right" is a disaster. It is what people say to get you to shut up. The holy grail phrase you want to hear is

The tools are immediately applicable to business, salary negotiations, and personal life. MasterClass - Chris Voss - The Art of Negotiati...

The MasterClass course "The Art of Negotiation" consists of 13 video lessons, each approximately 10-20 minutes long. The course includes:

Methodical and diligent; they hate surprises and value silence.

To control the negotiation without being aggressive, Voss teaches the use of . These are open-ended questions that begin with "How" or "What." The MasterClass consists of totaling roughly 3 hours

Chris Voss is a leading expert in negotiation and conflict resolution. With over 20 years of experience in the FBI, he was a key member of the hostage negotiation team and played a crucial role in resolving many high-stakes situations. He is also the author of the bestselling book "Never Split the Difference: Negotiating As If Your Life Depended On It."

For hard-dollar negotiations (like buying a car or establishing a contract), Voss details a highly structured 4-step counteroffer system based on specific percentages (

This is a proactive technique for defusing distrust. Before a difficult conversation, you list every negative thing the other party might be thinking about you or your proposal. Then, you say it first. It is what people say to get you to shut up

The course perfectly delivers on its promise to teach viewers the power of being a skilled negotiator. It will transform how you understand communication and conflict. You will walk away with a sophisticated toolkit—mirroring, labeling, tactical empathy, calibrated questions, and more—that you can use immediately.

: This technique is a powerful tool for de-escalation and building trust. It involves verbally identifying and naming the other person's emotions. Instead of asking a leading question, you make a neutral observation. Using a phrase like "It sounds like you're worried about the security of this deal" or "It seems like you're feeling hesitant" acknowledges their feelings without judgment. This validation can instantly lower their defenses and make them more open to collaboration.