Teknologi Jarvis diintegrasikan ke dalam berbagai saluran, terutama aplikasi . Berikut adalah fitur-fitur utamanya: 1. Lapor Laka Digital (J-Laka)
Before JARVIS, Jasa Raharja operated on fragmented legacy systems—often referred to as "silo" systems—where data was isolated across different departments. The introduction of JARVIS marked a shift from these fragmented systems to a seamless, paperless, and data-driven operational model.
Ambil atau unggah foto/video kondisi kecelakaan (maksimal ukuran tertentu).
: JARVIS is widely credited with modernizing Jasa Raharja from a paper-based bureaucracy to a digital-first organization. It has significantly lowered the average time for compensation delivery, which is now approximately 1 day and 4 hours for deceased victims. Transparency jarvis jasa raharja
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Accessible via the dedicated customer service portal.
Jasa Raharja's digital transformation has garnered national recognition. In 2026, the company received two prestigious awards at the Anugerah BUMN 2026 event, including "Best Company Digital Transformation" in the Corporate Subsidiary category. This acknowledgment, along with awards for CSR excellence, confirms Jasa Raharja's success in strengthening technology-based service innovation to enhance the quality of public services. The introduction of JARVIS marked a shift from
Public download via major mobile software stores like Google Play . Crucial Benefits for Public Safety
JARVIS tidak bekerja sendirian. Sistem ini menjadi motor penggerak yang menghubungkan berbagai aplikasi digital Jasa Raharja lainnya, seperti:
Jarvis, saya baru saja mengalami kecelakaan di tol Dalam Kota. Jarvis: Mohon maaf atas kejadiannya. Saya akan bantu proses laporan cepat. Ada korban luka? User: Iya, satu orang luka ringan. Jarvis: Baik. Saya sudah catat lokasi Anda. Nomor laporan sementara: JR241115-001. Rumah sakit terdekat: RSUD Tarakan. Butuh dokumen: KTP, STNK, laporan polisi. Ingin saya hubungkan ke call center Jasa Raharja? User: Tidak dulu, terima kasih. Jarvis: Siap. Pantau status klaim Anda nanti dengan nomor laporan itu. Tetap waspada. It has significantly lowered the average time for
Ketika Anda melakukan pelaporan kecelakaan mandiri, memeriksa masa berlaku sumbangan wajib dana kecelakaan lalu lintas jalan (SWDKLLJ), atau mengajukan santunan secara online via JRku, seluruh dokumen dan formulir tersebut langsung masuk ke sistem di sisi back-end untuk dieksekusi. Kombinasi JRku dan JARVIS ini menciptakan sistem pelayanan asuransi digital hulu-ke-hilir yang kokoh. 🔮 Kesimpulan dan Langkah ke Depan
"Maaf, Pak Tono. Hulkbuster belum terdaftar di Samsat. Harap bayar pajak kendaraan bermotor dan SWDKLLJ terlebih dahulu. Apakah Ibu tahu mana HP?" (“Sorry, Mr. Tono. The Hulkbuster is not registered at the Samsat office. Please pay vehicle tax and the mandatory road accident insurance first. Does your mother know where your phone is?”)
Centers on educational tools, behavioral change campaigns, and community programs to encourage safer driving habits. Recent Success Stories & Winners
In the era of digital transformation, state-owned enterprises in Indonesia are racing to modernize their services to enhance efficiency and public satisfaction. One of the most significant leaps in this sector has been made by PT Jasa Raharja (Persero) through the implementation of an integrated system known as .