You will be prompted to enter your Username (typically your employee ID or registered email address).
As Chola continues to empower its sales force through digital tools like the Leap initiative, mastering basic account management is essential. For a smooth experience, keep these best practices in mind:
Enter the OTP in the required field within the 10-minute validity window. Step 4: Create a New Password
You no longer have access to the registered mobile number or email address to receive the OTP.
Contact your immediate reporting manager or regional sales coordinator. They have direct escalation channels to the IT administrator who can manually reset passwords or unlock accounts. leap chola sales login password forgot
If you still remember your current password but want to change it for security: Use the Chola Securities Change Password page.
: Re-enter the new password and click Submit . You should now be able to log in with your updated credentials. Troubleshooting Common Login Issues
If you access the LEAP portal from shared branch desktops or tablets, disable the browser's "Remember Password" prompt. Leaving credentials saved on public or shared hardware risks unauthorized data exposure.
: If the login page isn't loading correctly, try clearing your browser cookies or using an Incognito/Private window. Contact Support for Manual Recovery You will be prompted to enter your Username
: Must include at least one uppercase letter, one lowercase letter, one number, and one special character (e.g., #, ?, !, @, $, %, ^, &, *, -). Submit : Confirm the new password and click Submit . Alternative: Resetting via the App If you are using the Chola Smart Sales mobile app:
Once verified, you will be redirected to the "New Password" screen.
This comprehensive guide walks you through the exact steps to reset your LEAP Chola sales login password, troubleshoots common login errors, and provides best practices to keep your account secure. Understanding the LEAP Chola Sales Portal
Contact your mapped Chola Relationship Manager (RM) or Area Sales Manager. They can raise an expedited profile reset request to the central operations team on your behalf. Step 4: Create a New Password You no
Use at least one special symbol (e.g., @, #, $, %, *, !).
The system will redirect you to a verification page. You will be prompted to enter specific identifiers to validate your identity. Typically, you must provide: Your unique or Partner User ID .
At least one number (0-9) and one special character (e.g., @, #, $).
Your new password must adhere to the following security conditions: : Between 8 and 50 characters . Complexity : Must include at least: One uppercase letter. One lowercase letter. One number . One special character (e.g., # , ? , ! , @ , $ , % , ^ , & , * , - ). Troubleshooting & Support