Follow these steps in order to resolve the "License key not available!" issue. A. Verify License Installation
"License key not available"
If you already purchased and installed the license, it may be marked as "defective" in the Automation License Manager. Improper Shutdown:
At its core, this error means your software has detected that data logging is active or configured, but the necessary license for this add-on feature is missing or invalid. It's not a runtime error; rather, it's a warning indicating a discrepancy between the configured functionality and the available licenses.
The ALM is the central tool for managing all Siemens licenses. license key not available wincc logging for runtime advanced
If the license is healthy but sitting on an engineering PC or a USB stick, use the ALM drag-and-drop feature to transfer it directly to the local disk of the Runtime PC. Step 2: Acquire the Correct License Key
If the key status is flagged with a red cross, the physical files must be verified or repaired by Siemens Support:
Sometimes, an error for a missing license (like Sm@rtServer) appears even if the feature isn't used because its service is set to "Autostart". While less common for Logging, ensure no unused logging tasks are accidentally active in your "Historical Data" settings.
Once the project is deployed to a live PC station, a valid license is mandatory to avoid frequent pop-ups or demo mode limitations. 4. Remove Logging if Unintended Follow these steps in order to resolve the
It sounds like you are encountering a error for WinCC Logging in WinCC Runtime Advanced (part of SIMATIC WinCC Advanced V13, V14, V15, V16, V17, V18, or TIA Portal).
This comprehensive guide breaks down why this error occurs during project deployment or simulation, how to troubleshoot it, and how to eliminate the annoying pop-up permanently. Why the "WinCC Logging" Error Occurs
: If you already own the license, verify its status in the ALM. If the IPC was shut down improperly, the license may be marked as defective . You can right-click the license in ALM and select "Check" to verify its integrity.
If you can provide the (e.g., Comfort Panel) and TIA Portal version (e.g., V17, V18, V19), I can offer more tailored troubleshooting steps. Improper Shutdown: At its core, this error means
Sometimes, an automatically started "SmartServer" service triggers similar license prompts. You can disable the CoRTSmartServer service in Windows Services if it is not being used. Siemens SiePortal 5. Troubleshooting the ALM Service
WinCC calls ALM_CheckFeature(L"LoggingRuntimeAdvanced") every 30 seconds. If failed, logging service stops, and error appears in Runtime → Diagnostics → License .
Navigate to in the project tree. If you have recipes configured to save data historically, evaluate whether they can be turned off or deleted.