Follow this detailed guide to restore your printer functionality using the Adjustment Program. 1. Download and Prepare the Resetter
If you get a communication error, ensure the USB cable is securely connected, turn the printer off/on, and ensure the antivirus is disabled.
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A popup on your PC states:
A new window will open with a list of maintenance functions. Scroll down and find the section. Click on "Waste ink pad counter" to highlight it. Click OK . Step 5: Check and Reset the Counter Follow this detailed guide to restore your printer
Check the box labeled (some versions may require you to check "Ink system pad counter" or "Platen pad counter" as well).
Using the is the absolute easiest way to reset this internal data counter safely. Prerequisites Before Launching the Reset Process This public link is valid for 7 days
Resetting your using an "Adjustment Program Exclusive" (often known as a "Resetter") is a common DIY fix for the dreaded "Service Required" error. This error occurs when the printer's internal waste ink pad counter reaches its limit—a digital safeguard designed to prevent ink from overflowing onto your desk. Why You Need an Adjustment Program
Unlike generic reset tools, the exclusive resetter communicates directly with the printer’s EEPROM (electrically erasable programmable read-only memory). It resets not only the waste ink counter but also can perform: