: Initial firmware packages can take over 5 minutes to download, and full updates may take much longer depending on network speed. Some users report stuck updates eventually completing after several hours. Reset the iDRAC
When it occurs, it blocks you from executing new firmware updates, mounting remote drivers, or pushing system configurations. This guide provides a comprehensive breakdown of why this error happens and the best strategies to resolve it permanently. What Causes the SUP0108 Error?
Sometimes the service looks like it has stopped, but a Java process is still holding onto the deployment file. Open . Look for any javaw.exe processes associated with SAP.
: Attempting to mount a driver or start a firmware update while the Lifecycle Controller is active or a background task is running. Troubleshooting & Resolution
Keep the serverlog.txt open while deploying. This allows you to see if a deployment has actually stalled or if it's just taking a long time. : Initial firmware packages can take over 5
Which (e.g., SAP Mobile Platform, Sybase, or Cloud Platform) are you running?
The error occurs when a deployment flag or "lock" file is still active in the system’s backend. Common culprits include:
: This works if the previous sync crashed without releasing a lock.
WSUS needs regular database maintenance. Use a scheduled script to run the WSUS Server Cleanup Wizard weekly via PowerShell to prevent database bloat that leads to locks. This guide provides a comprehensive breakdown of why
: A previous update job crashed, timed out, or finished without sending a success signal back to the Lifecycle Controller.
The SUP0108 error can be a frustrating issue for system administrators and IT professionals working with SCCM or other deployment tools. By understanding the causes of the error, following best practices for avoiding it, and using the solutions provided in this article, you can resolve the issue efficiently and effectively.
The most common causes of a locked deployment queue include:
If you only want to terminate the target firmware update job, fetch the ID from the GUI and run: racadm jobqueue delete -i Use code with caution. If a restart doesn't work
Look for tasks stuck in states like Downloading , Scheduled , or Running . Select all active jobs and click or Clear Queue .
The error is a classic WSUS lock contention issue. While the word "(best)" in the log might seem cryptic, it simply means WSUS is refusing a new command because it is executing a prior one.
If a restart doesn't work, the "in progress" flag might be stuck in the SMP cluster database. Always back up your database before manual edits.
or by holding the "i" button on the front of the server for 16 seconds. Best Practices to Avoid SUP0108 Avoid Heavy CPU Load